Computer Repair & Laptop Repair

In-Shop Repair Services

Prices based on chargeable hourly rates, actual time to complete the process could take longer. (For instance  the entire repair process could take 3 hours, but my charge will only be 1.5hrs of billable time). Some repairs can be done at clients home, but extensive repairs requiring multiple hours and or special equipment need to be brought in to my shop. Sorry, but No waiting in shop for same day repair is allowed, equipment must be dropped off and picked up when notified by me that repair is done!! Dropped off equipment for repair will have a minimum turn around time of 24hrs. Customer requested same day repairs can be done depending on work to be done to computer. For same day repairs, equipment must be dropped off early morning for afternoon pickup, an appt. will be needed for this service. Payment is by Credit Card (all Credit Card transactions will incur a 3.0% CC fee) Or Cash Only (Cash is preferred) Checks not accepted!

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If you don't see the service you need below, contact me for a quote.

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Regular Low Rates and Services:

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Pickup unwanted Computers and Laptops (parts) for e-waste:

$0.00

Travel restrictions limited to 15 miles one way from my location in Petaluma

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Diagnostic Fee

$15.00

Charge to diagnose your PC or Laptop to find out what the issue is.

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In-Shop Hourly Rate

$35.00 Hr.

1 Hr. Minimum

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Site Visit Hourly Rate  (Also incurs Site Visit Charge)

$40.00 Hr.

I Hr. Minimum

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Site Visit Charge  

$20.00  Maximum travel distance is 25 miles round trip from my location. Some repairs cannot be done onsite and must be brought into the shop to finish the repair.

 

Remote Repair Service

$20.00 Hr. 1 Hr. Minimum. then billed per .5 Hr. Payable Immediately.

I remotely log into your computer and install and or repair software issues

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Custom Computer Build, Budget Gaming Computers!

Requires *non-refundable 25% down of quoted total computer cost upfront to begin the build. Remainder due

on completion. I can build a computer to your specs or just let me know what you plan to do with it and I can build you one based on your needs.

Call for a quote!

*(Upfront payment cannot be waived and work cannot start until down payment is received.) (If build is cancelled for any reason by customer down payment is non-refundable! or if completed Custom Build is not picked up and remainder of balance paid for after 30 days of being notified that build is ready to be picked up) Build will be considered abandoned and will be either sold or parted out to regain money invested in parts and down payment will be forfeited. If customer still wishes to pick up Custom Build computer after the 30 days, a late fee of $35.00 will apply and added to the remaining balance of the Custom Build computer.

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If you have already purchased the parts and just want me to build it for you, Includes installing your version of Windows with your activation Key and all drivers and up to 2 apps that you bring me.

2.5 Billable Hrs.

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BIOS Update

1.0 Billable Hr.

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Password Bypass

1.0 Billable Hr.

Forgot your Windows password? I can get you in!
 

Virus & Malware Removal                                          

1.5 Billable Hrs.

Extensive Virus/Malware infection: 2.0 Billable Hrs. 

I can remove all virus types including newer ransomware viruses.
Are you experiencing pop-ups or a slow PC? Did your computer stop responding or freeze?
Is your system crashing or failing to boot? Do you see error messages or warnings?
If you answered yes to any of the above, your PC may be infected with a virus or spyware.
I am here  to help you and fix your problems quickly. 

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PC/Operating System Restore with no data transfer

2 Billable Hrs. + Cost of Windows Key, (If Needed)

I will install all current Windows Updates and Motherboard Drivers, including Graphics card Driver. (Once initial updates are installed, Arts Computers is not responsible for any other future Windows 10 Updates not updating correctly or creating issues with your system. Windows 10 updates are known to sometimes cause issues with your system. 

With Data transfer

2.5 Billable Hrs.

Some users know what they want -- they just want to start over from the very beginning. With our PC Restore service, we'll re-install your operating system and all the appropriate device drivers, plus up to two applications you provide (ex - office applications, video games, etc).

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Data Recovery

2 Billable Hr. + cost of parts if needed. (media to put the files on)

I will attempt to recover your Data, (Documents, Photos, videos' etc. Programs cannot be recovered, if no Data is recoverable, there will be no charge, any data recovered regardless if it is the one you need or amount of Data, will incur the recovery fee.

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Upgrade Operating System

2 Billable Hr. You provide Operating system and Key

If you don't have Operating system, ask me for a quote on cost of Operating System

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PC Tune-up & Optimization
1.5 Billable Hrs.

How old is your PC? If your computer is more than a year old you probably need a PC Tune-up.
Like your car, computers need regular maintenance and periodic performance upgrades to keep them running smoothly. Our tune-up service includes several maintenance procedures aimed at vastly improving the security and performance of your PC, also such as spyware and virus removal to vastly improve performance, speed and security.
 

PC File Transfer  

1.5 Billable Hrs. + Cost of Part (s)

Have a new computer and need help moving your stuff from the old to the new? Many people have trouble getting all their data off of their old computer and onto the new one. I'll take care of this task for you and get your Data files migrated to the new PC in no time. 

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Clone Hard Drive Only/Upgrade to SSD Drive

1.5 Billable Hrs. + Cost of Part (s)

Make an exact image of your current hard drive onto another hard drive or SSD and install in your system

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Network Setup (Home or Business)

(Call for Estimates)

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Cybersecurity Consulting (Home or Business)

(Call for Estimates)

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Website Development (Home or Business) (No Longer Available)

(Call for Estimates)

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If you don't see the service that you need, call me and more than likely

I can do it.

 

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